What is ApneaSeal?
ApneaSeal is a custom mask interface paired with a lightweight fabric interface and designed to optimally fit the contours of each individual’s nose.
How does ApneaSeal work?
ApneaSeal involves a facial capture process which undergoes 3D modelling by scientists and engineers to optimise its fit before being 3D printed. The ApneaSeal mask system is then shipped back to your sleep health professional who captured your facial images for personal fitting.
What are the benefits of using ApneaSeal?
No Mask Sizes
Everyone’s face is unique. Most masks in the market attempt to fit the majority of patients with the least number of sizes for convenience of fit, however ApneaSeal has been designed without sizes because it only fits the person it was made for.
ApneaSeal’s unique medical grade plastic interface fits by optimising the mask to your facial contours and uses patent pending technology to provide exceptionally light sealing forces against the face. Most patients are surprised to discover a mask made of harder materials is actually more comfortable against the face than soft rubber materials used in traditional masks and report less face marking due to lower headgear strap tension.
Less ‘explosive’ leaks
Patients have experienced less sudden pressure losses due to the mask dislodging from the face. Smaller controlled leaks reduce noise and air jetting onto patients and partners during the night which may result in more restful sleep.
Conventional masks are one size or a few sizes fit all, thus all are the perfect compromise to matching your own face. Improving the seal around the nose is enabled by shaping the mask to the exact contour of your own nose and face.
These benefits, in turn, provide a better night sleep for both the CPAP user and other members of their household.
What type of masks do you make?
If you are a Pillows or Nasal mask user, ApneaSeal is suitable for you. ApneaSeal has a reduced ‘jetting’ effect up the nostrils due to the openings matched to your nose rather than restricted. And for compact nasal mask users, ApneaSeal incorporates a nose tip ‘shield’ to minimise irritation due to air flow. Note: For those requiring a Full Face mask, you can register your details to be updated on the future launch of our ApneaSeal Full Face mask.
What is involved with the ApneaSeal facial capture process?
When you attend your booking at a ApneaSeal Nose Studio location, a few minutes is required to obtain facial capture images by one of our sleep health professional partners. You shall then be advised on how long before you can expect your new mask to be ready for fitting and pickup. Typical delivery time is 14 days.
How many times will I need to visit my ApneaSeal professional?
Twice. The initial visit for a quick facial capture usually taking a matter of minutes and a follow-up visit approximately 2 weeks later to collect, fit and test your ApneaSeal mask. You should allow for at least 30 minutes for your personal fitting, however, this time may vary between patients and your sleep health professional.
What do I do if I have a question or problem with ApneaSeal?
If you have any questions or experience problems with your ApneaSeal mask, you should initially contact your ApneaSeal professional where your mask was fitted or call our friendly Customer Care team on 1300 214 070
Is there a Warranty and Guarantee on ApneaSeal?
The warranty on the ApneaSeal mask is 12 months and the mask to which the ApneaSeal attaches is 3 months. ApneaSeal stands by its innovative product and further offer a conditional money back guarantee inside of 1 month. We reserve the right to make any minor adjustments in the first 14 days and remedy this for you through consultation with your sleep health professional and provide you with a new ApneaSeal if you are experiencing difficulties or unsatisfied. If you are subsequently dissatisfied, we will provide a full refund upon return of the entire mask system.
What do I do if ApneaSeal is lost or broken or I need to claim warranty?
If ApneaSeal is lost or damaged, or you are making a warranty claim, simply contact your sleep health professional or the Customer Care team 1300 214 070 or via email@example.com. You will not need have another facial capture as we can remake your mask due to ApneaSeal being made using computer-aided design and 3D printing, which will provide an identical ApneaSeal to the one previously manufactured. Any broken part needing replacement will take approximately one week to process due to the custom ‘made for you’ design. Costs may be incurred.
Does my health fund provide a rebate for this type of treatment?
Many health funds will provide rebates on this equipment depending on your level of cover and upon providing evidence of a recent sleep study. See list for further details.https://apneaseal.com.au/australian-health-fund-rebates/
Will my ApneaSeal interface last longer than my previous silicone rubber cushion?
The characteristics of silicone rubber results in the material changing its feel during its life, typically exhibiting a slimy feel even after washing. That means the quality of seal or comfort can change with use. ApneaSeal uses a special medical grade polymer which does not change its characteristics the same way as silicone rubber. ApneaSeal’s non-latex and non-silicone seal is also ideal if you exhibit allergies to those materials.
How much does it cost?
Custom CPAP masks were first used in sleep apnea therapy in 1981 when CPAP was invented. They were hand-made, uncomfortable and inconveniently glued to the face every night. Many years later, custom masks were still for the exclusivity of fewer patients able to afford well over $1,000 for their mask system. After two years of research and development, ApneaSeal stands by its product by offering patients a mask fit guarantee for $499.
Am I getting my money’s worth with ApneaSeal?
ApneaSeal has taken over 2 years to develop and bring to market at an affordable and greatly reduced cost compared to earlier attempts of hand-made custom masks. Some patients have commented - had they been fitted at the start of their CPAP journey with ApneaSeal, they may have averted the expense of purchasing numerous expensive masks over the years which have ended up in a box.